We strive to provide our customers with the software of the highest quality along with the best technical, sales and information support services.
Before Applying for Refund:
If you are having an issue with a product, there may be other options before requesting a refund:
– If you’ve purchased and downloaded software, and need assistance with installation and/or activation, please email at email@example.com or call our Billing Department Number at +1877-509-5069.
– If you require Technical Support with Password Armor Software, please email at firstname.lastname@example.org or call our Billing Department Number at +1877-509-5069.
– If you require Support using a product please look in the help section of that product for the online manuals or email@example.com.
– If you’d like to refund your purchase made in the last 30 days please email firstname.lastname@example.org clearly stating your reasons or call our Billing Department Number at +1877-509-5069.
Refund and Exchange policy:
We will accept refunds and exchanges for items that meet the refund criteria set forth below for 30 days from the date of purchase or download, as applicable. We reserve the right to deny any refund or exchange which fails to meet our refund criteria.
Subscription Refund Policy:
A. Cancelling Automatically Renewing Subscriptions
If you have purchased an automatically renewing Premium Membership on Password Armor and would like to stop the subscription from automatically renewing, you can do so at any time by emailing us on email@example.com or by calling our billing team on +1877-509-5069 Monday To Sunday 10 AM EST to 9 PM EST. Except as provided below, any amounts paid prior to your cancellation will not be refunded.
B. Seeking a Refund for Automatically Renewing Subscriptions
i. Annual or Quarterly Premium Membership Subscriptions Purchased on Password Armor
If after cancelling your automatically renewing annual Premium Membership subscription you wish to receive a refund, you must email us firstname.lastname@example.org with the request within thirty (30) days of your initial purchase or in the case of a renewal, no more than thirty (30) days after your renewal date. We will terminate your Premium Membership at the time of refund and your account will revert to Basic Membership.
ii. Monthly Premium Membership Subscriptions Purchased on Password Armor
If after cancelling your automatically renewing monthly Premium Membership subscription you wish to receive a refund, you must email us email@example.com with the request within thirty (30) days of your initial purchase (i.e. the first time we charge you). If you cancel during that initial thirty (30) day time period, we will refund your first monthly Premium Membership fee and your account will revert to Basic Membership.
If you choose to cancel your subscription beyond the thirty (30) day time period, any amounts paid prior to your cancellation will not be refunded. Following cancellation, your Premium Membership will expire Fourteen (14) days from your last payment.
C. Cancelling a Non-Renewing Subscription Purchased through the Password Armor
If you wish to cancel your annual non-renewing subscription and request a full refund, you must email us firstname.lastname@example.org to cancel your subscription within Fourteen (14) days of your initial purchase. We will terminate your Premium Membership at the time of the refund and your account will revert to a Basic Membership.
IMPORTANT NOTE: At our sole discretion, Subscription Fees for a Premium Membership may not be refunded if the membership has been cancelled due to a violation of our Terms & Conditions.
All refunds and exchanges must be accompanied processed through the appropriate channels within 30 days of purchase.
When refunding software the software must have the license terminated on the users machine and be removed from that machine, we may require you to sign an electronic letter of destruction as condition of your refund to confirm that you have uninstalled and have not made any copies of the product. The license code for these products will be blocked and you will not be able to install or use the software in the future.
For promotional items and bundles, all included products and/or services must be refunded together. If a service include in a promotion and/or bundle has been used (for example a used promotional promo code), the full retail value of the service will be deducted from the refund amount. When a bundle is purchased and only part of the bundle is refunded, the discount is void and the total discount will be deducted from the refund.
The training period is 30 days; you must refund the product within 30 days of purchase and before the training has taken part. You may not refund the product once training has been completed.
We may extend the 14-day refund period during holiday or other periods. If a longer refund period was advertised /offered on the Website/ promotional information when you made your purchase, that longer period applies.
All rights of the software are reserved to "iHaveAnswer LLC" and only they can finalize your eligibility for refund.
There can be multiple reasons the user want to refund his/her purchase, and wants to claim refund. The given are the cases a client can claim for refund.
- The software was purchased by mistake or on assumption that it does something that it is not intended to do.
- The client did not read the license description and purchased a license type that does not meet their needs.
- The problem is caused by the client’s system or network settings or by a third-party application or device.
- The client changed their mind and no longer wants the product for non-technical reasons.
- The client purchased or downloaded another software that seems to meet their needs better according to their own assumptions.
To start your refunds process please contact Password Armor by email at email@example.com or call our Billing Department Number at +1877-509-5069 to request a refund no later than thirty (30) days after date of purchase. Once you follow the instructions and completed the refund process with the customer support agent, we’ll send you confirmation email with additional refund details, if applicable.
When you make a qualifying refund, we will credit the amount you are entitled to and you will receive your refund in approximately 5-7 business days. Refunds will be made in the same method as payment unless you select to exchange the item. Once you complete your refund we’ll send you a refund confirmation email.
Remember, As the entire amount is charged by the name of ihasoft.us users can check Software's participation amount by simply entering their details in ihasoft.us. Here user can claim for refund with more ease.
REFUNDS (IF APPLICABLE):
Once you requested for refund, we will inspect and reply the response status of your request. The response will clearly define your eligibility for refund process.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
- 7 days, If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this all and you still have not received your refund yet, please contact us at firstname.lastname@example.org or call our Billing Department Number at +1877-509-5069.
To check your software billing details visit ihasoft.us
All rights of the software are reserved to "iHaveAnswer LLC" and the entire amount is charged by the name of ihasoft.us. Users can check software account details and claim refund by simply visiting ihasoft.us or mail at email@example.com or he/she can also call our billing department number at +1-877-509-5069.